What is your Question?

Please ask your question or describe the issue in detail in the space below.   If the question, or issue, is about a disability, please be specific as to the type of disability(ies) or the issue(s).    If you have multiple claims for benefits pending and want the status, please tell us which claim this is about.

Please do not enter your name, file number, or social security number in the question box to the right. You will be asked this information in the fields below.

Please Select a Topic and Subtopic and the Inquiry Type

Enter Your Contact Information in the section below so that we can respond to you.

Since we have more than one million records in the IRIS system, it looks for an EXACT match of all identifying information, including your first name, last name, suffix, and email address.   If you have submitted an inquiry previously, please be sure to enter your name and email address exactly as you did before here to avoid any problems with finding your record.

Veteran Status as it pertains to this inquiry

Are you the Dependent?
Is Veteran Deceased

Dependent Information

Please enter information about the veteran below:

Select Branch of Service from dropdown list and then enter Social Security Number, Claim Number and/or Service Number along with Service Dates below if known.

Please click on the "Submit" button JUST ONE TIME.  There may be a delay as long as 25 seconds while your information is routed electronically to the appropriate office.   Again, please click only once.   Processing is complete when your screen changes to an acknowledgement from VA that your message has been received.


VA Form0873

OMB Number: 2900-0619
Estimated Burden: 10 minutes

The Paperwork Reduction Act of 1995 requires us to notify you that this information collection is in accordance with the clearance requirements of section 3507 of the Paperwork Reduction Act of 1995. We may not conduct or sponsor, and you are not required to respond to, a collection of information unless it displays a valid OMB number. We anticipate that the time expended by all individuals who must complete this form will average ten (10) minutes. This includes the time it will take to read instructions, gather the necessary facts and fill out the form. This collection of information is intended to fulfill the need identified by the Department of Veterans Affairs (VA) to categorize your question, complaint, compliment, or suggestion and collect the necessary information to respond to it. Results will be used to automatically route your inquiry to the appropriate person in the VA, which will help ensure that you receive a response in a timely manner. Use of this form is voluntary and failure to participate will have no adverse effect of benefits to which you might otherwise be entitled.