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Wait time to get an appointment for health care

Published 11/16/2004 01:13 PM   |    Updated 03/01/2011 04:24 PM
How long will I have to wait to get an appointment for health care?
If you are a new enrollee and/or new patient rated less than 50 percent service-connected requiring care for a service-connected disability, and you request VA care, you will be scheduled for a primary care evaluation within 30 days of desired date. If your outpatient appointment cannot be scheduled within this timeframe, VA will arrange to have you seen within 30 days at another VA health care facility or obtain the services on fee basis, under a sharing agreement or contract at VA expense.

If you are a veteran who is 50 percent service-connected or higher and is an already established patient (not new), your request for an appointment will be reviewed by a VA medical provider who will determine a medically appropriate timeline for an appointment. A clinic visit will be scheduled or rescheduled, based on the medical provider’s review. You will be contacted by telephone or through correspondence of your appointment.