What happens if the assigned technician is out of the office? Will we be able to contact a manager or another technician?
There is a contact list on the VALERI website so you may contact a Servicing Officer (SO) from the same Regional Loan Center for assistance.
Veterans Crisis Line:
1-800-273-8255 (Press 1)
U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420
Last updated March 19, 2015.