Do I have to have a Level 2 credential to access eBenefits?
No. You may directly access the eBenefits web portal without undergoing the Level 2 credentialing process (considered a Level 1 access). Level 1 access will only allow you to explore the general information areas of the web portal (e.g., Browse Benefits Links, Home Loan Guaranty information). It is important to understand that in order to gain access to your personal information you must possess a Level 2 credential.
This requirement is for your protection to ensure the security of your personally sensitive information.