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Is my personal information secure on eBenefits?

Published 04/29/2010 01:13 PM   |    Updated 04/29/2013 04:12 PM

 Is my personal information secure on eBenefits?

Yes. The eBenefits site uses Secure Sockets Layer (SSL) technology, now called Transport Layer Security (TLS). TLS provides a secure Internet connection.

eBenefits sometimes accesses DoD Websites to enable you to create an account, log in, and display service information. DoD uses strong security certificates that are not available elsewhere. Everyday browsers that you might use for such activities as online shopping don't always recognize certain security certificates.

When you visit certain sites, your browser may display an alert message if it encounters an unknown security certificate. When you see such a message, double-check to ensure that the browser is attempting to reach a DoD system. If you see a URL that ends with .mil, instruct your browser that the site is OK.

As always, when accessing your eBenefits account from a public location, use caution when entering or viewing personal information. Always remember to log out and close the browser when you are finished.

All sensitive personal information accessible within the system is protected and safeguarded through Level 2 credentialing. A Level 2 access is required as a security measure to protect your personal information.